What we do

Insurance for niche products

We are a provider of niche insurance products, here is just a sample of what we currently offer cover for:

Jewellery & Watches

Fine Art & Collectables

insurance for all types of antiques, collectibles, curios, rare items and pairs and sets.

Hearing Aids

Insurance for Hearing Aids, cover which includes: accidental damage, accidental loss and theft.

Photographic equipment

Cover which includes accidental damage, theft and loss. We also include – hire of replacement equipment.

Ashton General Insurance

About Us

We are a licenced Guernsey insurer established in 2021 (Company number: 69471), dealing in general insurance products, including jewellery, collectables and hearing aid insurance.

We are proud to be a Guernsey based insurer and are authorised and regulated by the Guernsey Financial Services Commssion (reference number: 2730897). Guernsey is regarded as a top domicile for insurance companies and is highly regarded internationally, insurers are governed by the Insurance Business Rules and Guidance, 2021 in accordance with The Insurance Business Law, 2002. As a Guernsey insurance Company our customers do not have access to the UK Financial Services Compensation Scheme.

How To Make a Complaint

Complaints

How to make a complaint

We aim to provide you with a high level of service at all times however, there may be a time when you feel our service has fallen below the standard you expect. If this is the case and you want to complain we will do our best to try and resolve the situation.

You may contact us as follows:
Email: complaints@agi.co.gg
Post: The Customer Services Manager Ashton General Insurance (Guernsey) Limited,
Second Floor, Block A, Lefebvre Court, Lefebvre Street, St Peter Port, Guernsey, GY1 2JP.

Whilst we always aim to respond to a complaint as soon as possible, if we are unable to reply fully within 8 weeks we will write to you before this time and advise why we have not been able to offer a final response and how long we expect our investigation to take.

Final Point of Contact

If you are not satisfied with our final response to your complaint, you can refer your complaint to the Channel Islands Financial Ombudsman.

You can contact them at:
Tel: +44 (0)1481 722218
International Tel: +44 1534 748 610
Email: enquiries@ci-fo.org
Post: Channel Islands Financial Ombudsman, PO Box 114, Jersey, Channel Islands, JE4 9QG

Full details of how to make a complaint will also be contained in your policy booklet.
Contact AGI

Get in touch

Name

CONTACTING AGI

If you have a query about an Ashton General Insurance policy, please in the first instance contact the broker that supplied you with the policy. If you have a general enquiry with regard to our services, please use the following contact form.



Head Office

Second Floor, Block A, Lefebvre Court,
Lefebvre Street,
St Peter Port, Guernsey,
GY1 2JP.
enquiries@agi.co.gg